The MRA Advantage™

Meet the solution

MRA Priority Elite IT Repair™

Tech Stability, Your Business Thrives

In the dynamic world of business, we understand that unexpected PC issues can throw a wrench into your daily operations. At MRA International, we recognize the vital role technology plays in your success, and we're here to ensure your business stays up.

PCs, like any technology, are bound to face issues or even break over time. The real challenge arises in finding a trusted service provider when these unfortunate events happen. System downtime can be detrimental to small businesses.

The Unseen Challenge of PC Issues

Meet the Solution MRA Priority Elite IT Repair

With over 23 years of experience working with organizations in New Jersey, MRA International is your trusted local partner in overcoming PC challenges. We understand the urgency and impact of system downtime.

The MRA Advantage™

Highest Level HP

Services Authorization

As an HP Authorized Service Center, we hold the highest level of authorization, ensuring that your PC equipment is in expert hands.

your Trusted

Service Provider

MRA International has been the go-to technology solutions provider for over 23 years. Our reputation as a trusted service provider.

FREE! Same-Day

Office Pickup

We know time is of the essence. Our team will come to your New Jersey office on the same day to pick up your PC equipment for repair, minimizing downtime. Location must be 150 mile radius from Long Branch, NJ HQ.

Maximizing Organizational

Productivity

Our MRA Priority Elite IT Repair™ service is designed not just to fix issues but to keep organizations productive. We proactively identify potential problems during the repair.

Services

MRA International is an Authorized Service Provider for HP and Lenovo. From remote diagnosis, to onsite hardware support, to replacement parts and materials – we have you covered.

We are not only your problem solvers, but your purchasing advisors, your service providers, and your partners. We are the familiar face that comes into your office for available support. By understanding a wide variety of technologies, staying knowledgeable about advancements in the industry, and continuously providing our employees with the education they need to make recommendations.

Configuration Services

  • Imaging and Application Services - Let MRA serve as your single point of contact for building, modifying, and loading your PC images at the factory – so your systems arrive tailored to your needs and ready to use.

    Labeling, Engraving, and Tagging Services – Improve PC security and asset management with physical and electronic anti-theft tagging at our warehouse. Gain tighter control over your assets and reduce the risk of loss or theft.

    Custom System Setting Services – Have your new hardware delivered with system BIOS parameters configured to your specifications.

    Integration and Packaging Services – Let MRA procure and integrate hardware devices to deliver a complete PC package, including documents, cables, and accessories.

Deployment Services

  • Delivery – Deploy hardware on your terms – without disrupting work. You pick the day, including non-standard workdays, for your delivery and system setup – and let MRA do the rest.

    Decommission – Let MRA help you dispose of your hardware devices and packaging in a secure, efficient, and environmentally conscious manner. We’ll take charge of your retired devices, from hard-drive removal or destruction to the recycling of assets and packaging materials.

    Installation, Setup, and Migration – Let MRA professionals install and set up PCs for your end-users. Choose from a broad menu of services from basic installation to advanced packages – including on-site image installation and data migration.

    Chromebook White Glove Service – Let MRA enroll your Chromebooks into your management console. They will be ready to use when you receive them.

Additional Services

  • • Aggregation Services
    • Custom Online Stores
    • E-Procurement Integration
    • Maintenance Agreements
    • Marketing Services
    • Business Intelligence
    • Demo Labs
    • Leasing
    • Managed Services
    • Professional Services

    *Looking for a service that isn’t listed here? MRA International works hand in hand, understanding our client’s specific needs. Our professional problem solving experts speak extensively with our clients to better recognize the scenario at hand and determine a customized solution for each client.

Repairs & Solutions

Managed Print Solutions

  • • Cost Saving
    • Workplace Efficiency
    • Extensive Line of A3 Printers and Cloud Technology
    • Personalized Experience and Solutions
    • Unique MRA Approach

  • • Pay per page business model
    • No overage fees
    • Assist in evaluating your organization’s printing situation, and developing a custom solution
    • Implement a plan to increase printing efficiency
    • Printer repairs covered under the MPS contract
    • Toner ordered, shipped, and delivered before you run out!
    • Cloud printing available
    • Secure print release software available

Recycling & Decommission

  • We will recycle anything you throw at us. We also decommission computers. Everything we do is by the books and performed safely and efficiently.

  • End-Of-Life Destruction - We keep millions of pounds of electronic waste from entering our nation’s landfills each year through recycling and material recovery.

    Asset Management - Equipment received for asset recovery flows through a process of bar code tracking, inventory, testing, and remarketing. This can include component level and/or complete systems. Products that are not re-marketable are reintroduced into our recycling system.

    Secure Data-Destruction - State-of-the-art alarm systems, keycard access, high-resolution surveillance cameras, and full-time security protect your materials inside the facility.

    IT Asset Disposition - Complete ITAD services including asset retirement, data destruction, tracking, and management. *MRA provides a Destruction Certificate is available for an extra cost if needed.

Warranty & Maintenance

  • Feel safer with a warranty. Purchase an HP Carepack and we will be able to service your HP solutions. Let us do the work for you.

    From remote diagnosis to onsite hardware support, to replacement parts and materials – we have you covered. With MRA Warranty Services, you’ll always know who to call for help. Our expert technicians will repair or replace your computing device, so you can get back into the business – fast.

  • MRA Service Levels include: Pick-up & Return Service, Next Day Exchange Service, One-Time Replacement Service, and Hardware Support On-site Services

    • Return Service – Pack it up and send it to the MRA repair center. We repair or replace it and ship it back to you.

    • Pickup and Return Service – MRA will pick it up, repair it and return it at no cost to you.

    We are an Authorized Warranty Repair Shop and the only company authorized to deliver Accidental Damage Protection (ADP) for Hewlett Packard (HP) products in the state of New Jersey.